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Technical Notes
Technical Notes

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Support Subscriptions

Support Subscription Benefits

Our software is licensed with an initial 12 months Distribution Maintenance Subscription included with the one-off distribution license fee.**

The Distribution Maintenance Subscription entitles you to distribute all new versions of the software according to the limit of your distribution license and insures compatibility with new versions of operating systems and Omnis Studio, as well as backward compatibility with older versions.

For an additional fee* our Developer Support Subscription provides benefits such as bug reporting,  technical support, feedback regarding software issues as well as intermediate patches.







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Distribution Maintenance Subscription benefits:
  • Free Maintenance Downloads
  • All new major versions of the product. No upgrade fees

Developer Support Subscription benefits: *

  • Report software problems via on-line form 
  • E-mail technical support, initially via on-line form
  • Input into new features
  • Intermediate patches for critical software corrections
  • Software sponsorship program

For further details about our support and development policies, please refer to our 
support policy document and our life cycle policy document.

* Available as three products, i.e. individual (1 developer), team (up to 3 developers) or premier (up to 7 developers).
** After the free period, "distribution maintenance" subscriptions, are charged at 30% of the current license fee per num.

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Brainy Data Developer Support Subscriptions provide all inclusive peace of mind.

Last Updated: 20 October 2022 Brainy Data Limited

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